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Illustration of a heating engineer going through a quote on his tablet with a homeowner at her farmhouse kitchen table, his canvas tool bag at his feet, in a sunny kitchen with tall sash windows onto the garden

Contact First Point Plumbing. The Engineer Who’d Design Your Job Reads It.

Boilers, heat pumps, solar, servicing and emergencies, one New Mills company.

  • Gas Safe Register mark, First Point gas engineer registration 930763
  • F-Gas Register mark, First Point registration FGAS3028681
  • Heat Geek trained
  • Stiebel Eltron certified installer
  • Which? Trusted Trader
  • Trusted Trader, Derbyshire County Council

Tell Us In Your Own Words

Describe the fault or the fitting you want, and where the house is.

Prefer To Talk To Us Directly?

Ring or email, whichever suits the job.

Some jobs are easier to explain out loud. Both routes reach the same small office.

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Towns We Cover

Emergency call-outs

Heat pump and solar surveys

See every town and service we cover

What Happens After You Send It

A real date attached to your enquiry.

  1. Form And Email

    A reply within one working day, from the team that would do the work.

  2. First Contact

    When it fits the job, we offer a survey or a fixed quote straight away.

  3. Emergencies

    Ring instead of writing. There is no call-out fee, and you hear the hourly rate when you book.

Three Guarantees, In Writing

What every job carries, whichever way you get in touch.

  • Two years workmanship on every install, boilers included. It runs alongside the manufacturer’s warranty rather than on top of it, and our lead heat pumps carry five years from the manufacturer.
  • No call-out fee. You pay by the hour for the time we are on site and you hear the rate when you book: £96 including VAT locally (£80 plus VAT).
  • The turn-down promise: if the job is wrong for your house, you hear that first, before you spend a penny.
Engineer in front of a part-built house in grey blockwork, scaffolding, a cement mixer and cement beside him

Common Questions About Getting In Touch

Within one working day. A form sent on a Friday evening is answered on the Monday.

Whichever suits the job. A problem that is easier to explain out loud suits a call, and the form lets you describe the house in your own time.

Either a survey visit or, where your description already covers the job, a fixed quote. If the job is wrong for your house, we say so before you spend anything.

Every job in New Mills and the doorstep towns around it, Buxton included. Emergency call-outs reach Stockport, South Manchester, Bamford and the Hope Valley, and heat pump and solar surveys go as far as Manchester, Sheffield and Leeds.

Reviews From Across The High Peak